Support
Thank you for using Afanche products and services. Technical support is a vital part of the total Afanche customer experience. We want you to get the most from our products long after the initial sale and installation. We are dedicated to ensuring that every issue is resolved to your satisfaction. To enable you to maximize the return on your investment, we offer a suite of support offerings designed to meet your business needs.
The most efficient way to get help about our products is to check the FAQ section (under Support menu) of the website. The information there could be very helpful for many common questions.
If you need to contact us for more specific questions, please make sure you send us a copy of your purchase receipt and provide us information including product name, device model and OS version.
If you need to talk to our technical experts by phone, you can purchase our hotline customer telephone support service. Please contact us for the price.
Afanche Technologies provides customized 3D software development services to our customers. Please feel free to contact us for a quote about your customization needs.
Afanche Technologies also provides 3D data format translation service. Please let us know the 3D formats you would like to translate from and to, and how many files you plan to translate. We will give you a quote.